All orders placed on Olga Pastyrnak’s online store are made to order. We kindly request 14 business days to custom create your garment for you at our factory in New York.
Once your order is completed, domestic shipments take between 5-7 business days to arrive at the destination address. Deliveries are sent out from our factory in Manhattan between Monday – Friday, excluding public holidays.
Ground shipping cost – $20
2-Day Shipping cost – $30
International shipping cost – $35 -$55
When completing your order, please be sure that the billing and shipping address are correct, as we are unable to redirect a package once an order has been processed. You will receive a confirmation email when we ship the item(s).
Exchange and Return Policy
We want you to be happy with your Olga Pastyrnak purchase! Because each order is custom – made according to our customers’ color preference, pieces are nonrefundable. For this reason, we highly recommend taking advantage of our offer to ship samples in a range of sizes to be tried on before ordering an item ; this service is completely free! Once you receive your custom order, returns for a refund are only possible if the item received is different from the item ordered.
For international shipping, please note that any duties and taxes are the sole responsibility of the recipient.